Polityka wysyłki

Shipping Policy

We currently dispatch orders within 1–2 working days. Personalised or custom-made items may occasionally require additional processing time, depending on the product and level of personalisation.

UK Delivery

We deliver throughout the United Kingdom. Delivery times shown at checkout are estimates and begin once your order has been dispatched.

Please ensure that your delivery address is correct before completing your order. FlamiArt cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Personalised Orders

Many of our products are made or personalised especially for you. Please check all names, dates, wording and other personalisation details carefully before placing your order.

Delivery Delays

While we always aim to dispatch orders as quickly as possible, occasional delays may occur with postal or courier services, particularly during busy periods such as Christmas and other holidays.

Damaged or Missing Orders

If your order arrives damaged, or you believe it has been lost in transit, please contact us as soon as possible so we can investigate and help resolve the issue.

Questions about your delivery?

Please contact us at flamiartuk@gmail.com and include your order number so we can assist you.